1. Information We Collect

We collect information you provide directly to us, such as when you create an account, book an appointment, or contact us for support.

• Personal information (name, email address, phone number)
• Appointment details and preferences
• Payment information (processed securely through third-party providers)
• Communication records

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process appointments and send confirmations
• Send appointment reminders and updates
• Respond to your comments and questions
• Prevent fraud and ensure platform security

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

• With salon staff to fulfill your appointments
• With service providers who assist in platform operations
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt out of marketing communications
• Request a copy of your data

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@salonsystem.com
• Phone: +44 20 1234 5678
• Address: 123 Business Street, London, UK